People Operations Design
We build practical people operations systems for hiring, onboarding, accountability, employee development, and manager consistency.
About HM Pinnacle
People operations consulting for leaders whose growth is getting real.
HM Pinnacle helps manufacturing, aerospace, construction, and industrial organizations build the leadership routines, HR infrastructure, and people operations systems that keep execution from breaking as the business grows.
What We Do
We build the operating layer between leadership decisions and workforce execution.
Some teams call it HR. Some call it people ops. We treat it as the leadership and people infrastructure that keeps hiring, onboarding, accountability, communication, and manager execution aligned as complexity increases.
Leadership Operating Systems
We give leaders common language, decision rhythm, and expectations so growth does not depend on heroics or informal workarounds.
Growth-Stage Infrastructure
We help organizations formalize what scale exposes: supervisor overload, inconsistent standards, weak succession depth, and disconnected HR execution.
Who We Serve
Best fit for operators in manufacturing, aerospace, construction, and industrial services.
- Growth-stage organizations moving from informal people processes to systems that can scale.
- Executive teams that need leadership and people operations to mature together.
- Companies navigating expansion, post-acquisition integration, workforce instability, or cross-border complexity.
How We Think
People operations should make execution steadier, not heavier.
- We prioritize systems leaders will actually use.
- We measure progress in business outcomes, not only HR activity.
- We design around operational reality, not generic best-practice decks.
Who Leads The Work
A senior team built around people operations, leadership execution, and practical systems.
HM Pinnacle is led by Heather MacKay-Mencheski, with a team that connects executive HR, operations, implementation, and systems infrastructure so the work can move from strategy into daily use.
Founder & CEO
Heather MacKay-Mencheski
Heather brings 20+ years of executive HR and people operations experience to manufacturing, aerospace, construction, and industrial organizations. She focuses on cross-border U.S./Canada expansion, leadership alignment, workforce stability, and HR infrastructure built for real operating pressure.
Heather on LinkedIn
Executive Director of Vision & Growth
John D. Mencheski
John helps organizations align leadership behavior, accountability, financial discipline, and continuous improvement through one shared operating language.
Chief Operating Officer & HR Consultant
Kara Stanasel
Kara focuses on the people and operational foundations organizations need to scale, including hiring, onboarding, employee development, and practical leadership support.
Executive Director of Technology, Systems & Cybersecurity
Brian MacKay
Brian supports the digital backbone required to modernize HR and leadership operations with reliable technology, systems, and cybersecurity experience.
Where To Start
Start with the entry point that matches today’s strain.
Some clients need The HR Box. Some need leadership alignment first. Others need the combined Leadership + HR Box tier so managers, systems, and accountability mature together. The point is not to buy more than you need. It is to build the next layer before growth makes the cracks expensive.
Next Step
Need a clearer people operations strategy?
We can look at where leadership and people operations are disconnected today, what is creating the most friction, and what system needs to be built next.